蘋果向用戶發表道歉信，鼓勵使用協力廠商地圖

wu.hn8401 · 發表於 2012-9-29 15:30:51

蘋果向用戶發表道歉信，鼓勵使用協力廠商地圖
　　蘋果iOS6系統遭受使用者抱怨最多的一個應用非自帶的蘋果地圖莫屬。昨天蘋果公司CEO蒂姆.庫克（Tim Cook）公開發表道歉信，承認沒有為客戶提供最佳的使用者體驗，對此深表歉意，並且建議用戶在App Store下載其他例如Bing地圖、MapQuest和Waze等應用（國內則是推薦高德、百度和搜狗地圖），甚至放出教程告知使用者如何在主介面建立穀歌地圖和諾基亞地圖的Web應用。

鬧得滿城風雨的蘋果地圖
全文如下：
To our customers,
At Apple, we strive to make world-class products that deliver the best experience possible to our customers. With the launch of our new Maps last week, we fell short on this commitment. We are extremely sorry for the frustration this has caused our customers and we are doing everything we can to make Maps better.
We launched Maps initially with the first version of iOS. As time progressed, we wanted to provide our customers with even better Maps including features such as turn-by-turn directions, voice integration, Flyover and vector-based maps. In order to do this, we had to create a new version of Maps from the ground up.
There are already more than 100 million iOS devices using the new Apple Maps, with more and more joining us every day. In just over a week, iOS users with the new Maps have already searched for nearly half a billion locations. The more our customers use our Maps the better it will get and we greatly appreciate all of the feedback we have received from you.
While we’re improving Maps, you can try alternatives by downloading map apps from the App Store like Bing, MapQuest and Waze, or use Google or Nokia maps by going to their websites and creating an icon on your home screen to their web app.
Everything we do at Apple is aimed at making our products the best in the world. We know that you expect that from us, and we will keep working non-stop until Maps lives up to the same incredibly high standard.
Tim Cook
Apple’s CEO

pozxc · 發表於 2012-9-29 21:55:49

期待下次改版
不過勇於認錯這點實在值得嘉獎

x61055t · 發表於 2012-9-29 23:03:11

APPLE也有道歉的時候??

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[業界新聞] 蘋果向用戶發表道歉信，鼓勵使用協力廠商地圖